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Privacy policy

Data Controller: E. H. A. SL B17099805 Av. President Macià, 12 17230, Palamós
Email: vostrallar@vostrallar.com
Phone: 972 31 54 00

 

Legal basis for processing:
Vostra Llar processes your personal data based on the following legal grounds: Consent of the data subject (1), performance of a contract or pre-contractual measures (2), and legitimate interest (3).

  1. Consent of the data subject will be required for the purposes described above, which will be requested:

    • Before processing your data,

    • During registration as a customer,

    • When sending commercial communications from Vostra Llar.

Requests for information you send us require that you voluntarily provide the necessary data to process or provide the requested services and/or products. However, you are free to refuse to provide this information or later withdraw the consent previously given for the processing of your data, although such refusal will prevent us from fulfilling your request.

  1. Processing based on the performance of a contract or the implementation of pre-contractual measures, which applies when the user purchases products or contracts services through our website.

  2. Legitimate interest of Vostra Llar in maintaining and retaining customers and/or users and better meeting their expressed needs or interests, such as improving products/services offered, managing requests, complaints, and informing about promotions and discounts, etc.

Vostra Llar understands that by providing your personal data, you guarantee their accuracy, and you explicitly consent to their processing for the purposes described above.

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1. Introduction​

 

At Vostra Llar, we are committed to protecting the privacy of our users and customers. This privacy policy describes how we collect, use, disclose, and protect your personal information. By accessing or using our services, you agree to the practices outlined in this policy.

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2. Data Collected​

 

We may collect various types of personal information, including:

  • Contact Information: Name, address, email, phone number.

  • Payment Information: Credit card details or other financial data required to process payments.

  • Account Information: Username, password, and other security-related data.

  • Demographic Information: Age, gender, preferences, interests.

  • Service Usage Information: Data on how you use our services, including purchase history, preferences, and interactions with our website.

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3. Use of Information

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We use the collected information for various purposes, including:

  • Providing Services: To process your orders, manage your account, and deliver the requested services.

  • Service Improvement: To better understand your needs and preferences, improve website functionality, and develop new products and services.

  • Communications: To send you information about your orders, changes to our services, promotional offers, and other service-related communications.

  • Legal Compliance: To fulfill legal obligations and respond to legal requests.

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4. Disclosure of Information​

 

We do not share your personal data with third parties except in the following cases:

  • Service Providers: We may share your data with third-party service providers, such as payment processors, shipping companies, and data analysis services. These providers are required to protect your data and use it only for the specified purposes.

  • Legal Compliance: We may disclose your data to comply with applicable laws, regulations, legal processes, or governmental requests.

  • Protection of Rights: We may disclose your data to protect the rights, property, or safety of Vostra Llar, our users, or the general public.

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5. Information Security​

 

We are committed to protecting your personal data. We implement appropriate technical and organizational security measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

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6. Your Rights​

 

You have the right to access, correct, delete, or restrict the use of your personal data. You also have the right to withdraw your consent at any time and to file a complaint with a supervisory authority if necessary.

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7. Changes to the Privacy Policy​

 

We may update this privacy policy at any time. Any changes will be notified through our website or other appropriate means. We encourage you to review this policy periodically to stay informed about how we protect your data.

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8. Contact​

 

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

  • Vostra Llar

  • Address: E. H. A. SL B17099805 Av. President Macià, 12 17230, Palamós

  • Email: vostrallar@vostrallar.com

  • Phone: +34 972 31 54 00

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